Shipping policy

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day. Once your order has been dispatched, you will receive a shipping confirmation notification.

Shipping Time

Delivery times may vary depending on your location and product availability. Estimated delivery time is typically 3–7 business days. Remote or rural areas may require additional transit time.

Shipping Charges

Shipping costs are calculated at checkout based on your location and order size. Any applicable shipping fees will be clearly displayed before completing your purchase.

Order Tracking

Once your order has been shipped, tracking details will be provided so you can monitor your delivery status in real time.

Damaged or Delayed Shipments

If your order arrives damaged or significantly delayed, please contact our support team as soon as possible with your order details. We will investigate and assist in resolving the issue promptly.

Delivery Responsibility

Please ensure that the shipping address provided at checkout is accurate and complete. Boss Boys is not responsible for delays or delivery issues caused by incorrect address information.